Privacy Policy
Last Updated: 28 August 2026
1. Introduction
247HomeCare respects your privacy and is committed to protecting the personal information you provide while using our website, registering for services, applying as a worker, contacting us, or making payments.
2. Information We May Collect
Depending on how you use 247HomeCare, we may collect information such as your name, mobile number, email address, city, address, service requirements, messages submitted through our forms, worker/job-seeker details, identification and verification information, and payment transaction details.
3. Customer Information
Customers may provide information regarding the type of home-care service required, location, contact details, and other relevant requirements so that 247HomeCare can process the request and attempt to identify suitable service providers or workers.
4. Worker and Job-Seeker Information
Workers or job seekers registering with 247HomeCare may be asked to provide personal, professional, experience, availability, location, identity, verification, or other information required for registration and matching purposes.
5. How We Use Your Information
We may use your information to process registrations and service requests, communicate with you, match customers with suitable workers, verify registrations, provide customer support, maintain records, prevent misuse, process payment-related matters, improve our services, and comply with applicable legal requirements.
6. Payments
Payments made through 247HomeCare may be processed by third-party payment gateway providers. 247HomeCare does not intend to store full card details, UPI credentials, banking passwords, or other sensitive payment authentication information entered directly with the payment provider.
7. Sharing of Information
We may share information where reasonably necessary to provide the requested service, facilitate customer-worker matching, process payments, conduct verification, operate our website, or comply with legal obligations. We do not intend to sell your personal information for unrelated marketing purposes.
8. Data Security
247HomeCare takes reasonable measures to protect personal information. However, no internet transmission, electronic storage system, website, or database can be guaranteed to be completely secure.
9. Data Retention
Information may be retained for as long as reasonably required for registration, service delivery, customer support, verification, accounting, dispute resolution, legal compliance, fraud prevention, and other legitimate business purposes.
10. Third-Party Services
Our website may use or link to third-party services such as payment gateways, WhatsApp, hosting providers, or other service providers. Their handling of information may also be governed by their own privacy policies and terms.
11. Your Choices
You may contact 247HomeCare if you believe information provided by you is incorrect or if you have a privacy-related question or request. Certain information may need to be retained where required for legal, payment, accounting, security, or dispute purposes.
12. Changes to This Privacy Policy
247HomeCare may update this Privacy Policy from time to time. Any revised policy may be published on this page with an updated effective date.
13. Contact Us
247HomeCare
By Lane 7, Chandan Nagar, Jorhat, Assam – 785001
Email: info@247homecare.in